Refund & Returns Policy

Refund and Returns Policy

Undelivered Parcels — Full Refund

If your order is lost, damaged in transit, or fails delivery due to a logistics error, you will receive a 100% full refund of the purchase price plus shipping.

Exception: Incorrect customer-provided addresses or refused deliveries do not qualify for a refund.

Delivered Parcels

Once a product is delivered and received, we cannot accept returns or issue refunds. Fresh food items cannot be restocked after leaving our facility.

Quality Exception

If an item arrives damaged or spoiled, contact us within 24 hours of delivery with your order number and photographic evidence. We will arrange a replacement or refund.

Refund Process

1. Contact RV Moms with your order details and reason
2. Receive return instructions
3. Refund processed within 2 business days upon inspection

Contact: WhatsApp +91 89037 25654 | rvmomsfoods@gmail.com